Q. What time is check-in/out?
A. Standard Check-in: 16:00~  Standard Check-out: ~10:00

Q. Do you have front desk available?
A. No. All guests are required to perform self check-in and self check-out.
You may contact our customer service if you have any further inquiry or concerns.

Q. Is it possible to check in earlier?
A. All special requests are subject to availability and cannot be guaranteed in advance.
If the room is not ready for check-in upon your arrival, you may store your luggage inside the room from 12:00 onward.
**Please do not unpack your luggage.

Q. Is it possible to check out later?
A. We apologize that we do not accept late check out requests.
** Booking via this website, you may enjoy a complimentary late check-out until 12:00. (Standard check-out time is 10:00)

Q. Is it possible to bring my pet to the hotel?
A. Pets are not allowed at any of Ookini Hotels' properties.

Q. Can I let my friend/acquaintance into the room?
A. Only the in-house guests are allowed inside.
Thank you for your kind understanding and cooperation.

Q. Are there non-smoking rooms? Are there smoking rooms?
A. All guest rooms are non-smoking.

Q. Is there a smoking area inside the building?
A. All rooms are non-smoking and there are no smoking areas within the building.
We ask that you please kindly refrain from smoking inside the building.